Got Questions?

  • About Pricing?
    Pricing is dependent on whether or not you require legal functionality. Contact us for an assessment of your requirements.

  • About Features?
    Debtpack is rich in functionality catering for pre-legal activities, as well as legal collections. See features of Debtpack.

  • About Credit Policies?
    We can help you define your credit policy and translate it into practical steps. Contact us for help with your credit policy.

Search our FAQs


How do I collect my debt?


Firstly determine when an account is deemed to be in arrears.  Then, transfer all arrear accounts onto Debtpack, manually or electronically. Allow the system to automate the collection process from hereon.  This means:

  1. Business rules to allocate accounts to users;
  2. Business rules which prioritize daily work load;
  3. Batch processing of manual tasks such as email & sms communication ;
  4. Bulk printing of pre-legal & legal documentation
  5. Daily follow-up of manual tasks, like telephoning, follow-ups via a printed to-do list
  6. Enabling sub-categories like tracing, deceased, administration, query, write-off – which is a natural result once a collection process commences
  7. Reporting to management on the overall status of the book i.e. amount collected as well as non-recoverable debt.