ONLINE INDIGENT MANAGEMENT SOLUTION FOR THE PUBLIC SECTOR

The Online Indigent Management Solution from Debtpack, enables Municipalities to effectively execute the indigent support programme transparently and within their policy guidelines.

What is indigent management?

Local Municipalities, are obligated to create and implement an Indigent Support Programme, to assist qualifying low-income households, by subsidising essential municipal services, such as water, electricity, sewerage etc.

Debtpack, through its online indigent management solution, enables municipalities to effectively execute the support programme transparently and within their policy guidelines.

Benefits of our online indigent managament solution
  • Our solution is tailored specifically to your policy requirements.
  • It is online, paperless and fully auditable.
  • Applications can be done via a web portal at your local offices or using a mobile device whilst visiting your consumer at home.
  • A comprehensive training manual provided to each user

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Some of our customers

George
Mosselbaai
Ugu District
Kgatelopele
Mandeni
Merafong

Services to help you implement effective credit management solutions

Consulting

Debtpack offers a comprehensive methodology designed to ensure credit control policies are translated into practical solutions that will result in effective debt collection for your organisation.

Implementation

Our implementation team will set up the credit policy business rules and integrate this into your financial system so as to automate mundane tasks and free up skilled staff to focus on more value added activities.

Ongoing Support

We build customer relationships that last a lifetime. Our expert advice and superior service are what are customers expect from us and what we are committed to deliver.

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Debtpack will save you time and money. Stop letting overdue debtors get you down and take action today.

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Get in touch
  • Cambridge Office Park, Unit 12, 5 Bauhinia Street, Highveld Techno Park, Centurion, Pretoria
  • 27 (0)12 342 1053
  • sales@debtpack.com

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Frequently asked questions

Find input on a range of questions, from how to interface your financial system to Debtpack through to how to manage risk.

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